BEWARE OF SCAMS from Phone Calls/ Emails/ SMS Requesting For Your PERSONAL INFORMATION/ BANKING INFORMATION/ PAYMENT on Credit Card Transactions.
AEON Credit Service (M) Berhad would like to remind
members of the public to be more vigilant when receiving any calls claiming
that it is from AEON Credit Service (M) Berhad or Bank Negara
The facts are that:
Based on recent complaints received by AEON Credit
Service (M) Berhad, there has been an increase in incidents of fraudsters
making such calls to unknowing members of the public in order to fraudulently
obtain their personal banking information, with the aim of siphoning monies
from their accounts.
From investigations, the latest modus operandi of the scam is as follows:
1. Victim receives telephone call from a 'AEON Credit Service' requesting victim to make a payment for their ‘AEON credit card’ transaction usage of purchase of goods to facilitate their increase of credit limit request/ change personal detail/ apply personal loan/ confirm a credit card transaction for example, transactions in Singapore purportedly charged to the victim's credit card.
When the victim informs the fraudster that he/ she has no such
credit card or transaction, the fraudster will sound concerned and will advise
victim to lodge a report with Bank Negara
When the victim calls the telephone number provided, he would be
greeted by an automated voice message which identifies the company as Bank
In other cases, fraudsters will request for information relating to the victim's banking and credit card accounts to illegally transfer funds out of the victim's bank account
WHAT TO DO?
Please be reminded to ignore such call/ sms/ email and to refrain
from giving personal banking information to anyone under any circumstances.
Financial institutions, including credit card issuers and Bank Negara
2- Lodge a police report
3- Walk-in to any nearest AEON Credit branch/ Call customer Care Line at 603-2719 9999/ Email to firstname.lastname@example.org
WANT TO KNOW MORE on financial scams activities, visit the financial fraud alert site at http://fraudalert.bnm.gov.my.